UX case studies

Some project details are limited by confidentiality agreements.

AI-assisted banking workspace showing customer context and recommendations — Concept overview

Oracle Banking · AI-assisted service

Designing AI assistance for smarter branch decisions.

Connecting customer insight, contextual guidance and conversation history to help branch employees make better-informed service decisions.

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Comparison of legacy and modern branch banking workspaces — Workflow overview

Oracle Banking · Enterprise workflows

Modernizing complex branch banking workflows.

A research-led redesign that helps employees find tasks faster, preserve customer context and complete regulated servicing work with confidence.

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Concept illustration of a self-service banking kiosk connected to a teller counter with AI-assisted guidance — Concept illustration

Oracle Banking · Connected self-service

Smart Kiosk Core Banking Integration Module.

Connecting a customer’s kiosk request to the teller counter, so employees can review prepared service details without entering the same information again.

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Commercial loan servicing interface displayed on desktop and mobile devices — Product preview

FIS · Commercial lending

Commercial Loan Servicing (formerly ACBS)

An enterprise servicing experience that connects pending requests, customer context and workflows across the life of a commercial loan.

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End of term lease mobile application sign-in and customer options screens — Product preview

FIS · Consumer finance

End of Term Lease (EOT)

A mobile experience that helps consumers review their lease-end options and move through return, purchase or extension decisions.

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